Privacy Policy
Injections & Co. respects your privacy and is committed to protecting the personal information you provide when visiting our website, communicating with our practice, or using our online services.
This Privacy Policy explains the types of information we may collect through our website, how that information may be used, and the choices available to you.
This policy applies to the Injections & Co. website and website-related communications. It is separate from our Notice of Privacy Practices, which describes how protected health information may be used and disclosed in connection with patient care.
Information We May Collect
We may collect information that you voluntarily provide when you:
Submit a contact or inquiry form
Request an appointment
Sign up for emails or promotional communications
Contact us by phone, text, email, or through our website
Interact with online booking, financing, payment, or patient-service tools
Provide information in connection with services offered by our practice
Depending on how you interact with us, this information may include your name, email address, telephone number, appointment information, and other information you choose to provide.
Please avoid submitting sensitive medical information through general website contact forms unless the form is specifically intended and secured for that purpose.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include information such as:
IP address
Browser and device type
Operating system
Pages viewed
Time spent on the website
Referring website or source
General geographic information
Interactions with website features
We may use this information to operate the website, understand how visitors use it, improve website performance, maintain security, and measure the effectiveness of our marketing.
Cookies and Similar Technologies
Our website and services integrated with our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember preferences, understand website activity, improve functionality, and measure website performance.
Depending on the technologies used on our website, cookies or similar tools may be used for:
Essential website functions
Website performance and analytics
Remembering preferences
Measuring traffic and engagement
Understanding how visitors find our website
Marketing and advertising, where applicable
You may be able to limit or disable cookies through your browser settings or through any cookie controls made available on our website. Disabling certain cookies may affect how some website features function.
How We Use Your Information
Information collected through our website may be used to:
Respond to questions and inquiries
Schedule or manage appointments
Provide requested information about our services
Communicate with patients and prospective patients
Send appointment-related communications
Provide marketing communications when permitted
Operate and improve our website
Analyze website performance
Maintain website and information security
Prevent fraud or misuse
Comply with applicable laws and legal obligations
We do not use personal information for purposes materially different from those described in this policy without providing appropriate notice or obtaining consent when required.
Text Messages and Email Communications
If you provide your phone number or email address, we may use it to communicate with you regarding appointments, inquiries, services, or other communications you have requested or authorized.
If you opt in to promotional text messages or marketing emails, you may unsubscribe at any time using the instructions provided in those communications.
Consent to receive marketing communications is not a condition of receiving treatment.
Standard message and data rates may apply to text messages.
Online Scheduling and Third-Party Services
Our website may connect you with third-party services used for functions such as appointment scheduling, patient communication, financing, payments, website hosting, or other practice operations.
When you leave our website or provide information directly through a third-party service, that provider's own privacy practices and terms may also apply.
We encourage you to review the privacy policies of third-party services before providing personal information through them.
Payment Information
If online payment or financing options are made available, payment information may be collected and processed by the applicable payment, financing, or practice-management provider.
Injections & Co. may receive information regarding the transaction but may not directly receive or store complete payment-card information when the transaction is processed by a third-party provider.
Health Information and HIPAA
Information you provide as part of receiving healthcare services from Injections & Co. may be protected by the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, and other applicable privacy laws.
Our use and disclosure of protected health information is governed by our Notice of Privacy Practices, not solely by this website Privacy Policy.
If there is a conflict between this website Privacy Policy and our Notice of Privacy Practices regarding protected health information, the Notice of Privacy Practices and applicable law will control.
View Our Notice of Privacy Practices →
I'd make that a link once we create the separate NPP page.
Analytics and Advertising
We may use analytics, advertising, or similar technologies to understand website performance and how visitors interact with our website.
Because health-related websites can involve sensitive browsing activity, we evaluate the use of third-party technologies with privacy and security considerations in mind.
We do not intend for general advertising or analytics tools to receive information submitted as part of a patient's confidential medical record.
This section is particularly important. The FTC and HHS have warned healthcare providers that tracking technologies can collect identifiable information about users as they interact with healthcare websites, potentially creating privacy issues.
How We Share Information
We may share information with service providers that assist us with operating our practice or website, such as providers involved in:
Website hosting and maintenance
Appointment scheduling
Patient communications
Payment processing
Financing
Analytics
Information technology and security
Professional or administrative services
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, safety, patients, or others.
We do not disclose personal information in a manner inconsistent with this Privacy Policy without appropriate notice, authorization, or another lawful basis.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure.
For this reason, please do not use general website forms or ordinary email to send highly sensitive medical or financial information unless specifically instructed to do so through an appropriate secure system.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, fulfill the purposes described in this policy, comply with legal and regulatory requirements, resolve disputes, maintain appropriate business records, and protect our rights.
Retention periods may vary depending on the type of information and the reason it was collected.
Links to Other Websites
Our website may contain links to websites or services operated by third parties.
Injections & Co. is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review the privacy policy of any external website before providing personal information.
Children's Privacy
Our website is intended for a general audience and is not designed to knowingly collect personal information online from children under 13 without appropriate parental or legal guardian involvement.
Parents or legal guardians should contact us directly regarding services for minors.
Your Privacy Choices
Depending on how you interact with us and applicable law, you may have choices regarding certain uses of your personal information.
You may:
Unsubscribe from marketing emails
Opt out of promotional text messages
Adjust browser cookie settings
Contact us with questions about personal information you have provided through the website
Rights involving your medical records and protected health information are addressed separately in our Notice of Privacy Practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, privacy practices, or applicable requirements.
When changes are made, we will update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically.
Contact Injections & Co.
If you have questions about this Privacy Policy or our website privacy practices, please contact:
Injections & Co.
6405 Initiative Blvd, Suite 120
Sarasota, FL 34240
Phone: 941-226-4811
For questions specifically concerning your medical information or HIPAA privacy rights, please refer to our Notice of Privacy Practices or contact our practice.